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  • Where do you ship to?
    Each Maker/Creator has individual shipping policies and timeframes. Please review this with them before you proceed and refer to our Policies Page for more information on how we support quality work and transactions. If you have any questions, we ask that you reach out to us via the Contact Us form.
  • How do I apply to be an Educator at CultureSchool?
    Non- registered members can apply to join our Creator/Seller Community but must create a premium account to upload and submit content. Our Creator approval process takes up to 14 business days while content approval can take up to 36- 48 hours. Fees and Payouts for Creators All members can make purchases but only Premium Members can download free content and only approved Premium Creator Members can also upload content for resale. CultureSchool retains a portion of each sale made via the platform as a service fee and the Creator/Seller retains the rest. Premium Membership are offered the following rates: Premium Plus Membership One-time, non-refundable fee of $19 USD 65% on all sales
  • What are the fees for contributing to CultureSchool and how do I get paid?
    It is free to list your approved content! However, to keep the lights on we charge a 20% commission for all paid transactions that occur on or because of our platform and 15% of all donations. Payouts are mailed monthly minus these fees.
  • How do I reset my password?
    Visit the log-in page and click Forgot Password and a link to reset your password will be sent to your email.
  • How does CultureSchool's focus on wellness and cultural education make it different from other online marketplaces?
    CultureSchool stands out from other online marketplaces by integrating wellness and cultural education into its core mission. While most ecom stores solely focus on selling products, CultureSchool goes a step further by emphasizing the importance of cultural appreciation and mental well-being. Our offerings are not just beautiful; they carry stories and traditions from different cultures around the world. We believe that your home should also be a sanctuary for mental wellness. In addition to a retail experiences, CultureSchool provides resources and content aimed at educating our customers about cultural significance and craftsmanship. This includes articles, workshops, and virtual tours that deepen understanding and appreciation for global art forms and wellness practices. Our commitment to marrying culture, education, and wellness allows us to offer a more enriching shopping experience, turning your home into a space that nourishes your mind and soul.
  • How do returns, refunds, and shipping work?
    Each Maker is required to share their shipping, return, and refund policies on the site for tangible items and in communications with buyers. Please make sure you read each Maker's policies before making a purchase. If you receive an item that is damaged, we will try our best to make things right if we are notified within 72 hours of receipt. Meditations, Well-Being, and :earning experiences are non-refundable unless canceled by the user within 24 hours before the start of class.
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